877bat Privacy Policy — How We Protect Your Data

1 Introduction

877bat operates as an online sports betting and casino entertainment platform. When you use 877bat — whether you are browsing the site, creating an account, placing bets on Cricket and PSL matches, playing slots or live casino games, or making deposits and withdrawals in PKR — we collect certain information about you. This is standard practice for any online platform that processes accounts and financial transactions.

This Privacy Policy tells you precisely what data we collect, why we collect it, how long we keep it, and what your rights are. We do not sell your personal information to third-party marketing companies. Data collected is used to operate your account securely, process payments efficiently, and improve the 877bat platform over time.

This policy applies to all users of the 877bat website and mobile app, regardless of how they access the platform — via a browser on a phone, tablet, desktop, or through the 877bat Android application.

2 Data We Collect

We collect personal data in several ways — information you provide directly when registering or updating your account, information generated automatically when you use the platform, and information received from payment providers when you make a deposit or withdrawal.

We only collect data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as biometric information, religious beliefs, political opinions or health records.

3 How We Use Your Data

The data we collect is used for the following purposes, all of which are necessary for the operation of the 877bat platform:

• Account Management: Creating and maintaining your 877bat account, verifying your identity, and keeping your account secure.
• Payment Processing: Handling deposits and withdrawals in PKR through JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• Platform Operation: Delivering sports betting, live casino, slots and other gaming services to you. Recording bets, settling markets, applying bonuses and maintaining your account balance.
• Customer Support: Responding to your questions, resolving account issues and processing any complaints you raise through the support team.
• Fraud Prevention and Security: Detecting and preventing fraudulent activity, duplicate accounts, bonus abuse and other prohibited conduct as described in the Terms and Conditions.
• Legal and Compliance Obligations: Maintaining records required for identity verification, transaction history and dispute resolution.
• Platform Improvement: Analysing usage patterns to improve how the platform works, which features are most useful, and how the overall experience can be made better for Pakistani players.
• Responsible Gaming: Monitoring account activity to identify patterns that may indicate problem gambling behaviour, so that appropriate tools and support can be offered.
• Communications: Sending important account notifications, security alerts and promotional offers relevant to your account (where you have not opted out of marketing communications).

5 Sharing Your Data

877bat does not sell your personal data to third-party marketing organisations. We do not share your information with advertisers or data brokers. Your data may, however, be shared with a limited set of trusted parties where it is necessary to operate the platform:

• Payment Providers: JazzCash, Easypaisa, Raast and banking partners receive the transaction details necessary to process your deposits and withdrawals. Each of these providers operates under its own privacy and security standards.
• Game Software Providers: Casino and slot game suppliers receive session data necessary to deliver and settle game rounds. They do not receive your full identity or payment details.
• Identity Verification Services: Where we use third-party tools to assist with KYC (Know Your Customer) checks, relevant identity documents may be processed by those services under strict confidentiality agreements.
• Fraud Detection Partners: Technical partners who assist with detecting suspicious activity, duplicate accounts and fraudulent transactions may process device and behavioural data.
• Legal and Regulatory Obligations: We may be required to disclose certain data in response to a lawful request from a relevant authority. We will only comply with requests that are legally valid.

Any third party that receives your data as part of these operations is required to handle it securely and use it only for the purpose for which it was shared. We do not permit third parties to use your data for their own marketing or commercial purposes.

6 Cookies & Tracking Technologies

877bat uses cookies and similar tracking technologies on its website and app. Cookies are small text files placed on your device that help the platform recognise you between sessions and remember your preferences.

• Essential Cookies: These are required for the platform to function. They manage your login session, keep your bet slip intact and ensure secure account access. You cannot opt out of essential cookies while using the platform.
• Analytics Cookies: We use anonymised analytics data to understand how players navigate the site — which pages are most visited, how long sessions last and where users encounter problems. This helps us improve the platform.
• Preference Cookies: These remember settings such as your preferred language, odds format and display preferences so you do not have to reset them on every visit.
• Security Cookies: Used to detect suspicious login attempts and protect your account from unauthorised access.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the platform — for example, you may need to log in again on every visit if session cookies are blocked. The 877bat app uses equivalent local storage technologies to deliver the same functions on mobile.

7 How Long We Keep Your Data

We retain personal data only for as long as it is needed for the purpose it was collected, or as required to meet legal and compliance obligations. The following general retention principles apply:

• Active accounts: Data is retained for the full duration of your account being active on 877bat.
• Closed accounts: After an account is closed — whether voluntarily or by 877bat — transaction records, identity verification documents and account history are retained for a minimum period required for dispute resolution and compliance purposes.
• Support records: Chat logs and email correspondence with the support team are retained for a period sufficient to resolve any ongoing disputes and for quality assurance purposes.
• Marketing data: If you have opted in to marketing communications, your preference data is retained until you opt out or request deletion.

Once the relevant retention period has passed, your data is securely deleted or anonymised so it can no longer be linked back to you as an individual.

8 How We Protect Your Data

877bat applies technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration or disclosure. The measures in place include:

• Encrypted data transmission using industry-standard SSL/TLS protocols on the website and app.
• Secure storage of account credentials — passwords are hashed and salted and are never stored in plain text.
• Access controls that limit which internal team members can view sensitive account or payment data, based on their role.
• Regular security monitoring to detect and respond to unusual access patterns or potential breaches.
• Two-factor authentication options available to users who wish to add an extra layer of protection to their account login.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure — use a strong and unique password, do not share your login details, and contact support immediately if you notice any suspicious activity on your account.

9 Your Rights Over Your Data

As a user of 877bat, you have meaningful rights over the personal data we hold about you. These rights can be exercised by contacting the 877bat support team through the live chat available on the platform.

10 Minors & Under-18 Users

877bat is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation that you are 18 or older, and we conduct age verification checks as part of our account management process.

If we become aware that an account has been registered by a person under 18, that account will be immediately closed and any personal data associated with it will be deleted, except where retention is required for compliance or fraud prevention purposes. Parents and guardians are responsible for monitoring minors' access to online platforms and are encouraged to use parental control tools to restrict access to gambling websites on shared or family devices.

11 Updates to This Privacy Policy

877bat may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable laws, or changes to the services we offer. When we make updates, the revised policy will be published on this page with an updated effective date at the top.

For significant changes — particularly those that affect how we use your personal data or introduce new categories of data collection — we will make reasonable efforts to inform you through an in-platform notification or a message to the contact details registered on your account. Your continued use of 877bat after a policy update is published constitutes acceptance of the revised policy.

We recommend checking this page periodically, especially if you are a regular player on 877bat. Staying informed about how your data is handled is your right and we want to make that as straightforward as possible.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your personal information has been handled, please reach out to the 877bat support team. Support is available 24 hours a day, 7 days a week through the live chat feature on the platform.

For privacy-specific enquiries, you can also reach us by email. Our support team will acknowledge your request and provide a response within a reasonable timeframe. For data access or deletion requests, please have your registered phone number or account details ready to help us locate your records quickly.

This Privacy Policy was last updated in January 2026. It covers all data processing activities related to the 877bat website and mobile app. For rules covering your use of the platform, please also review the full Terms and Conditions and our Responsible Gaming guidelines.